Yes — fast UK delivery with dispatch Monday–Saturday. Choose standard or express shipping.

• Standard: 2–4 working days
• Express: 1–2 working days

Yes — free UK shipping on orders over £25.

No — we currently ship within the UK only.

Yes — unworn / unused items in original packaging can be returned or exchanged within 30 days. See our Refund Policy for details.

We offer subscriptions on some of our products. You can manage your subscription anytime by logging into your account and selecting “Subscriptions.” Choose the specific plan you want to update, then pause, edit, skip, or cancel it directly from your account dashboard.

Need help? Contact our Customer Service Team and we’ll be happy to guide you through it.

Yes — subscriptions are flexible. You can adjust delivery frequency, or skip a month or cancel at anytime in your Account → Subscriptions area.

Yes please register for a Wholesale account with The Studio Edit for great wholesale prices, free shipping over £25 with no minimum order quantity, no customs fees, and UK-based support.

A Wholesale Account gives UK Pilates Reformer studios access to exclusive wholesale pricing, no minimum order quantities, fast UK delivery, free shipping on orders over £25, and dedicated UK telephone support. You’ll also avoid hidden customs duties and gain access to a curated selection of premium retail brands chosen specifically for Reformer studio boutiques.

Wholesale Accounts are available to registered UK businesses purchasing products in bulk for resale. All details submitted through the Wholesale Application Form are checked and verified to ensure eligibility.

Once your Wholesale Account is approved, simply sign in to the Wholesale area. You can place orders by browsing the website or using the tools in your My Account section. These include:

• Searching by product name, SKU, or barcode
• Uploading an Excel file saved as a .csv or .pdf
• Re‑ordering from a previous wholesale purchase
• Creating and saving shopping lists from your cart for future use

Each Zooki product has specific usage directions on its product page. Visit the individual product page for detailed serving instructions.

All ingredient lists and nutritional information are available on each Zooki product page. Zooki products include high-quality nutrients and no unnecessary additives.

Zooki’s liposomal technology wraps nutrients in tiny lipid (fat) bubbles called liposomes. These protect nutrients during digestion and improve absorption into your bloodstream — helping you feel the benefits faster.

Many Zooki products are vegan, including most of the Liposomal Range and the Electrolyte Range. The Collagen Range is not suitable for vegans. Always check the ingredients list for individual product details.

Yes — Zooki supplements are formulated to work together. You can mix and match based on your health goals. For the Electrolyte Range, adjust servings according to your daily activity and hydration needs.

Zooki recommends taking supplements in the morning for optimal daily benefit. For products that support sleep (like Magnesium Zooki), take them 1–2 hours before bed. Consistency builds results.

Each Zooki sachet protects products from oxidation and keeps nutrients stable and effective. Bottled products lose freshness once opened. Zooki is working with UK manufacturers to introduce eco-friendly sachet materials soon.

Ensure the diffuser has the correct water level — 100ml. Under 20 ml or too much water prevents operation. Always place the diffuser on a clean, flat surface to avoid air inlet blockage.

Yes. Slight condensation or droplets around the mist outlet can occur, especially in cool or humid environments. This does not affect performance.

Use a mild detergent to clean both the internal vessel and exterior. Do not immerse the diffuser in water. Regular maintenance ensures optimal mist performance.

Yes, but always choose a well-ventilated indoor area. Avoid bathrooms or outdoor use as the diffuser is not waterproof.

Always add or remove water from the side opposite the air outlet. Water entering the air outlet can damage the unit. If this happens, unplug and let it dry for at least 24 hours before use.

Yes — B Calm sources 100% pure, certified organic essential oils with no synthetic additives, water, or perfume.

Yes, with the following precautions as recommended by B Calm:

• Children: Use the smallest amount and choose child-safe oils.
• Pregnancy: Dilute oils more than usual to avoid overpowering scents.
• Pets: Diffuse shorter periods; ensure pets can leave the room freely.

Best pet-friendly essential oils recommended by B Calm:

• Frankincense
• Geranium Bourbon

Best child-friendly essential oils recommended by B Calm:

• Frankincense – supports immunity
• Geranium Bourbon – promotes balance
• Lavender – soothing and calming
• Lemon – mood-lifting
• Orange – uplifting
• Peppermint – supports digestion
• Tea Tree – supports immune health

Norfolk Natural Living focuses on plant-based, natural ingredients inspired by the English countryside. Their formulations combine botanical science, essential oils, and eco-friendly plant extracts.

Yes. Every collection is safe for pets, children, and sensitive skin. Their products are free from harsh chemicals such as chlorine, phosphates, petroleum, phthalates, bleach, and artificial dyes.

They blend slow luxury craftsmanship with eco-conscious ingredients, creating effective home and personal care collections that honor nature while providing premium fragrance experiences.

Grip socks provide traction, stability, and hygiene — three things barefoot movement can’t guarantee. They stop slipping on smooth studio floors, keep you aligned during poses and transitions, and protect your feet from shared surfaces in Pilates, Barre, and yoga classes.

Pointe Studio grip socks use high-traction PVC soles, supportive arch compression, breathable cotton blends, and reinforced cushioning. This combination improves balance, reduces slipping, and supports dynamic movement, making them the best grip socks for Pilates, Barre, yoga, and Reformer workouts in the UK.

Stability improves alignment, muscle engagement, and control. Grip socks create a secure connection to the floor, preventing sliding during lunges, planks, poses, and Reformer transitions so you can move safely and confidently.

Yes. Studio floors, mats, and Reformers collect sweat, dust, and bacteria. Grip socks act as a protective barrier, reducing exposure to germs and keeping your practice cleaner. Many Pilates and Barre studios now require grip socks for hygiene.

Grip socks reduce slipping, twisting, and overstretching by giving you a stable base. Features like arch support, heel padding, and light cushioning help align the foot and reduce strain — ideal for flat feet, high arches, or general foot discomfort.

Yes. With better grip and stability, you can focus on form, breath, and movement. Grip socks help you stay grounded, boosting confidence and improving performance in Reformer Pilates, Barre, and yoga.

Yes. Our grip socks fit comfortably inside trainers, gym shoes, sports footwear, and even wellies. They also help prevent slipping inside shoes.

We offer a full UK size range:

• S/M: UK 3–5
• M/L: UK 6–8
• L/XL: Men UK 9-11.

Each product page includes a detailed size guide.

To protect grip strength and fabric quality:

• Wash at 30°C
• Avoid tumble drying
• Do not iron
• Keep away from direct heat

Pilates & Reformer

• Snug, secure fit
• Full-sole grip
• Strong arch support Ideal for stability on the carriage, platform, and footbar.

Barre

• Full-sole grip for anchoring
• Supportive structure for balance and precision

Yoga

• Toeless styles for grounding and flexibility
• Breathable materials for flow-based movement

Yes. Materials and design directly affect comfort and performance.

• Cotton blends: soft, stretchy, moisture-managing
• Toeless styles: flexibility and barefoot feel
• Full-coverage styles: warmth and support in cooler studios Every design detail serves a functional purpose.

Grip socks use silicone or PVC grips:

• Silicone: thin, flexible, excellent traction, wears faster
• PVC: durable, long-lasting, ideal for Pilates, Barre, yoga, and dance

Pointe Studio uses PVC for superior durability and stability.

Grip coverage:

• Full-sole grip: maximum traction (best for Reformer & Barre)
• Targeted grip: flexibility with support (great for yoga & low-impact flow)

Yes. Popular Reformer outfit ideas include:

• High-waisted leggings
• Matching activewear sets
• Fitted tanks or long-sleeve layers
• Lightweight wrap tops

Full-foot grip socks pair perfectly with leggings, but so too do Ankle, our longer Crew, and retro Slouch Crew styles. Mix colours and tones to match your favourite studio outfits.

Reformer grip socks offer enhanced traction and support to keep your feet stable on the carriage, platform, and footbar. They prevent slipping during transitions and improve overall control.